Shipping policy

ORDER PROCESSING: Please allow approximately 48-72 hours (excluding weekends and holidays) to process your order. Expect a shipping confirmation email within a similar timeframe to let you know your order is on the way!

STORE PICKUP: Not offered at this time.

USA DOMESTIC SHIPPING RATES AND ESTIMATES: We offer $4.99 flat rate shipping within the continental United States of America (USA). Free shipping is offered on orders over $75. We do not offer international shipping at this time. The shipping fee for your orders will be displayed at checkout. The estimated delivery time will vary based on the delivering address, but should typically range between 2-7 business days after shipping for the continental USA. Please note that delays may occur occasionally. 

LOST OR DAMAGED PACKAGES: We are not liable for missing packages marked as "delivered" or any packages damaged during shipping. We recommend filing a claim directly with the shipping carrier for any lost packages or packages damaged during shipping.

RETURNS: Please refer to our Return Policy.

OTHER: If you have any further questions, please do not hesitate to contact us at hello@booppillow.com. This policy is subject to change at any time. By placing orders on this website, you certify that you received and understood the most updated version of this policy.